Photo and text - personalized thermal mug

• stainless steel, as well as lead- and BPA-free
• Keeps your drink hot or cold for up to 8 hours
• Dimensions: Height: approx. 150 mm
  Diameter: approx. 85 mm
  Weight: approx. 240 g
  Capacity: approx. 390 ml
• The lid contains a rotary handle that allows you to open and close the drinking and air opening by turning it 45 degrees.

1. My breed isn't listed. What now?

We're sorry to hear that! We're constantly working to expand our selection. Please get in touch and we'll see what we can do in the short term.

2. How long does shipping take?

Our current shipping time is 3-5 business days. Occasionally, delays may occur with shipping providers (due to weather conditions, etc.), which are beyond our control. Therefore, our shipping information is only an estimate and not a guarantee.

3. Can emojis and other characters be printed?

Unfortunately, emojis, Chinese or Cyrillic characters, and other special characters cannot be printed. If these are selected, they will be displayed as spaces when printed.

4. What do I need to consider when selecting my photos?

When selecting photos, please ensure good lighting (daylight is better than flash), sharpness, and that the photo has not been edited. Please note that we cannot review every order, and therefore the selection of photos is the customer's responsibility.

If you have any further questions, please feel free to contact us via email, our contact form, or our chat.

Manufacturer: Personalize Palace, Strohmathen 5, 15711 Königs Wusterhausen, Germany
Email: info@personalizepalace.de
Product identifier: Photo and text - personalized thermal mug

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